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FAQ

Frequently Asked Question

HOW MANY TIMES DO I HAVE TO PAY A YEAR OR A MONTH?


JUST A ONE TIME FEE FOR THE YEAR. YOU WILL BE ASKED TO RENEW IF YOU WOULD LIKE AT THE END OF YOUR YEAR TERM. NO MONTHLY PAYMENTS! NO POINT SYSTEM! ACCESS TO ALL OUR PRODUCTS PLUGINS ETC




WILL ALL THE MAIN PRODUCTS BE JUST FOR XFER SERUM?


NO! WE WILL HAVE TONS FOR OTHER PIECES OF SOFTWARE DOWN THE LINE WE WILL BE ADDING MORE SOUNDBANKS FOR THE FOLLOWING PLUGINS SYLENTH1 MASSIVE ANA 2 AVENGER OMNISPHERE 2 ALSO PLUGIN INSTRUMENTS FOR KONTAKT & VST/AU PLUGINS ALL OUR SOUNDS ARE MADE FROM INIT PRESET AND 100% ROYALTY FREE




IS THE LIFETIME MEMBERSHIP THE SAME AS THE YEARLY MEMEBERSHIP?


YES! THEY ARE THE SAME MEMEBERSHIPS AND OFFER THE SAME PRODUCTS THE ONLY DIFFERENCE IS YOU PAY YEARLY OR PAY 1 TIME FOR A LIFETIME AND NEVER HAVE TO MAKE A PAYMENT FOR ANY OF OUR PRODUCTS AGAIN!




CAN I CANCEL AT ANYTIME?


YOU CAN CANCEL WITHIN 24 HOURS OF PURCHASE IF NOT FULLY SATISFIED FOR A 100% MONEY BACK GURANTEE IP IS LOGGED FOR PRIVACY AND PIRACY DOWNLOAD RESTRICTIONS NO HASSLE ANY ISSUES PLEASE CONTACT :: ORDERS@DARKSILENCESOUNDDESIGN.COM




HOW DO I GET NOTIFIED OF NEW PRODUCT?


THRU A WEEKLY TO BI-WEEKLY EMAIL CONTAINING OUR NEWEST ADDITIONS TO THE MEMEBERS ONLY SECTION NO SALES PITCHES JUST NEW FRESH DOWNLOADS!




WHEN DID MEMBERSHIPS START?


JANUARY 2018 BOTH MEMEBRSHIPS BECAME AVAILABLE




WILL MY YEARLY PAYMENT BE LOCKED IN IF THE PRICE GOES UP AFTER A YEAR!


ONCE YOU PURCHASE A YEARLY MEMBERSHIP YOU ARE LOCKED IN TO THAT PRICE IT WILL NEVER GO UP FOR YOU NO MATTER IF THE PRICE GOES UP. YOU PAY THE SAME PRICE YEARLY THAT YOU ARE LOCKED IN TOI! IT NEVER GOES UP FOR YOU!




WHAT KIND OF STYLES & GENRES YOU PROVIDE IN PRODUCT?


ALL AND ANY IS OUR MOTO! WE EVEN HAVE A SOUND REQUEST FORM AT THE BOTTOM OF THE MEMBERSHIPS PAGE. WHICH GOES TO OUR SOUND DESIGNER SO THEY CAN CATER TO WHAT YOU REQUEST!




WILL YOU HAVE GIVEAWAYS?


WE WILL BE HAVING GIVEAWAYS FOR THE COMMUNITY IN THE FUTURE! WE WILL BE OFFERING RAFFLES FOR FREE TO WIN CLOTHING AND SIGNATURE MERCH FOR CHRISTMAS 2018




WHEN WILL A NEW FULL PRODUCT BE AVAILABLE?


WE HAVE A FULL XFER SERUM PRODUCT (64+ PRESETS) SCHEDULED FOR EVERY 30-45 DAYS IN 2018 3+ KONTAKT INSTRUMENTS SCHEDULED MANY MORE SKINS MERCH AND SO MUCH MORE!




HOW DO I OBTAIN THE DISCOUNT ON MASTERING?


WHEN SUBMITTING YOUR TRACK FOR MASTERING YOUR EMAIL USED TO SIGN UP FOR MEMBERSHIP IS HOW WE CAN VERIFY YOUR DISCOUNT IF YOU ARE A LIFETIME OR YEARLY MEMBER.




HOW OFTEN ARE EXCLUSIVE PRODUCTS ADDED?


EXCLUSIVE PRODUCTS ARE ADDED EVERY 1-3 WEEKS EVERY MONTH. EACH SECTION HAS A LAST UPDATED FEATURE.




WILL YOU CONTINUE TO OFFER CUSTOM SKINS?


YES!




CAN I BUY THESE PRODUCTS SEPARATELY?


YES THE FULL XFER SERUM SOUND BANKS ARE AVAILABLE IN BUNDLES OR SEPERATE. WE OFFER ALL FULL RELEASED PRODUCTS INDIVIDUALLY PACKAGED ON OUR SITE. EXCLUSIVE PRODUCTS AND EARLY RELEASES ARE FOR LIFETIME AND YEARLY MEMBERS ONLY





Payments Accepted

All kind of credit cards, Cash, Cashapp, Venmo and Zelle.

Cancellation Policy

48 hrs Cancellation 

Satisfaction Guarantee

We strive for 100% customer satisfaction

Contact Us

310.310.0991

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Operating Hours

Mon - Fri: 7am - 6pm
​​Saturday: 9am - 4pm
​Sunday: 9am - 2pm

© 2011 by ELDA Cleaning Services  

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